Contact Us                Advertise                                                                         APR-JUN 2013

RAS certifies more tourist attractions under the Happy Toilet Programme (HTP)

After a brief meeting on 15th May, a total of 36 toilets at The Shoppes at Marina Bay Sands were audited and certified on 7th June. Prior to the certification, 24 employees from the cleaning service provider of the Shoppes at Marina Bay Sands underwent three training sessions on restroom inspections on 31st May. Including the Shoppes, there are currently a total of 31 shopping centres on board the HTP with 108 toilets rated 5 stars and 140 rated 4 stars. The Shoppes at Marina Bay Sands is the first luxury shopping and tourist attraction on board the HTP. The Shoppes at Marina Bay Sands now boasts a total of six newly upgraded Family Rooms. These rooms, each furnished with vibrant interior and warm lights, are upgraded to serve its shoppers better. Each room is fully equipped with a diaper-changing station, wash basin, hot water dispenser, disposable diaper bags and comfortable couches.


A separate meeting was held with the Sentosa earlier on 2nd May and they also threw in their support to certify its Beach Station as a ‘Happy Toilet’. On 31st May, the toilets were certified and 12 employees of Sentosa underwent a similar training session on the same day. With Singapore’s main tourist attractions, Sentosa and the Shoppes on board the HTP, we hope more tourist attractions will follow suit to uphold its corporate social responsibility (CSR) to provide quality restrooms and help create job opportunities for our low-income Certified Eco-Assessors.

RAS releases LOO (Let’s Observe Ourselves) Connect app on Google Play Store

The LOO Connect app, which is compatible with Android devices i.e. smartphones and tablets of version 3.2 and above, was officially released on 9 May. The App was developed in collaboration with the Singapore Land Authority (SLA) and the Nanyang Polytechnic (NYP). Mr Hoo Chang Sheng, a 23-year-old NYP’s School of Information Technology student developed the App while doing his internship at SLA. The PC i.e. desktop/laptop version of the LOO Connect was launched in September last year. Both the PC and the mobile app versions work on the same OneMap plug-in, which means comments posted on the PC version, will be posted simultaneously on the mobile version and vice versa.


As compared to the PC version, the mobile version provides users with the convenience of identifying their current location and uploading photos captured directly from their Android devices. A new function included in both the PC and mobile app version is the survey function which enables RAS volunteers to submit results during a mystery audit of toilets under the Happy Toilet Programme. SLA’s development of an Apple iOS-based app is in the pipeline and will be made available to the public from July 2013.


[Download App] [Media Release]


RAS successfully applies to the National Council of Social Service (NCSS) as an associate member

RAS was founded as a non-profit organisation and registered as a society in December 1998 to advocate for clean public restrooms. It became a charity in January 2004 and an Institution Of A Public Character (IPC) in May 2010. In December 2010, in its bid to also rebrand itself as a Voluntary Welfare Organisation (VWO) addressing human welfare issues, the RAS applied to the National Council of Social Service (NCSS) as a member VWO but was advised that its existing Constitution, programmes and activities had no indication of its active interest in social service. RAS heeded the advice and began its lengthy preparation for the NCSS membership application.

The Board had to first adopt a resolution at its Annual General Meeting to amend the Constitution to include the mission of helping low income individuals and the disadvantaged. The amended Constitution was submitted to both the Registry of Societies and Commissioner of Charities for approval. RAS also revamped two of its programmes and activities namely the Certified Eco-Assessor (CEA) Programme and the LOO (Let’s Observe Ourselves) Awards. The RAS worked with Family Service Centres (FSCs) and Community Development Councils (CDCs) to recruit the low-income group as CEAs. At the LOO Awards, grocery vouchers were presented to low-wage restroom cleaning attendants to help them cope with rising living costs. After two years of hard work, RAS was accepted as an associate member of the NCSS. This year, RAS will revamp its STAR Programme for schools by introducing a new kindness project to encourage schools to organise activities to appreciate the efforts of cleaning attendants.

RAS presents prizes to the top-three winners of the LOO (Let’s Observe Ourselves) Whiz Facebook game

At the launch of the LOO Whiz Facebook game at the LOO (Let’s Observe Ourselves) Carnival & Awards in December last year, a competition was organised till 31st March. The competition attracted more than 400 Facebook users and the game was played more than 800 times. Players had to use the keyboard to control the movement of the game character LOO Whiz and ‘left click’ the mouse to select the right tools to clean up the mess left behind by irresponsible users. Players had to successfully complete three stages in the fastest time to emerge as the top three winners.

The top two winners completed the game in less than 2 minutes while the third winner did so after slightly more than 2 minutes. On average, the top three winners had played the game at least 50 times before submitting their best timed scores. The overall winner spent a total of 4 to 5 hours to clinch the best timing. When interviewed, all winners agreed that the game is not only fun for all ages but most importantly, effective in reminding them to keep the toilets clean and respect the work put in by cleaning attendants. One of the winners also continuously reminds his son to keep the toilets clean after playing the game. RAS will continue to promote the LOO Whiz game at community events and talks.

RAS continues its collaboration with the Institute of Technical Education (ITE) College East

The ITE College East launched the last 2 phases of its 3-year +ACT (Positive Action for the Care of Toilets) campaign on 21st May – the theme of phase 3 and 4 is, "Is my friend doing the right thing?" and "We are doing the right thing" respectively. RAS was to present prizes to the top-three winning entries of the +ACT video animation competition. The winning entries will be presented to RAS to be incorporated as school educational materials for its STAR Awards Programme for schools. Apart from submitting educational video animations, students also submitted posters and photos which were exhibited that day.


The +ACT campaign was first launched in 2011 and RAS not only conducted 'Hygiene Awareness & Social Etiquette' talk for the ITE students but also shared tips with ITE on projects and activities which its students can effectively undertake and embark on before the launch. The first phase in 2011 was, “Do the right thing” to address the perennial problems faced by the college in rectifying numerous incidents of its toilet facilities damaged and dirtied by acts of vandalism and inconsiderate behaviour respectively. The second phase launched in 2012 was, “Am I doing the right thing?” to reinforce the message of adopting the right user behaviour.


[View Videos]

RAS supports and participates in the International Facility Management (iFaME) Expo 2013

In 2012, RAS was invited as a supporting association and media partner for the iFaME Expo 2013 which was held from 7th to 9th May at the Marina Bay Sands. As a media partner, we publicised the event to our network of committed owners, cleaning companies, partners and even the public through our e-newsletters and Facebook page. As a supporting association, we participated in the event by setting up a booth to generate awareness and share with more than 60 exhibitors and 6,000 trade professionals about our viable restroom solutions.


Posters which were designed by the Ngee Ann Polytechnic students were also on display. The posters have been well received because the owners have found the graphics and messages captivating and impactful. MediaCorp and Visa Worldwide have purchased and displayed the posters at their office. The expo is the first facility management trade show in Singapore. The expo brought together state-of-the-art products, technologies and related services in the facility management industry. Conferences were also held at the expo to serve as an ideal platform for trade professionals to network and expose to better means of sustainable facility management.

[More Details]

This e-newsletter was delivered to you by
Restroom Association (Singapore)