Projects & Activities - Training

RAS conducts first Certified Eco-Assessor (CEA) training session

The first Certified Eco-Assessor (CEA) training was conducted on the 10th and 11th November at the JTC Summit for seven participants from the South West Community Development Council (CDC) and 1 brave soul from Central CDC.

CEAs play a vital role in the sustainability of clean public toilets for years to come given that they work closely with the Restroom Association (Singapore) (RAS) to certify public toilets under the Happy Toilet Program (HTP). In addition, CEAs advise the restroom owners on how to improve the standard of restrooms under their purview. CEAs are hired on an assignment basis and they have to submit a report to RAS after each restroom audit. They have to do a minimum of 50 audits per year to renew their licence.

To prepare the eight trainees for their future roles, they had to attend a classroom segment on the first day where they learned about essential restroom knowledge. On the second day, they had to undergo practical training to familiarise themselves with the process of conducting an audit. In order to ensure that the trainees were equipped with the necessary expertise, they had to sit for a written assessment at the end of the first day and go through an individual oral test at the end of the second day. They are currently serving as Probationary CEAs after passing the test. They will become full-fledged CEAs after successfully completing five restroom audits with a mentor.

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RAS conducts training of Volunteer Eco-Assessors (VEAs) from National Parks Board

The second Volunteer Eco-Assessor (VEA) training was conducted for officers from the National Parks Board (NParks). An unexpected 18 participants attended the 2 hour training held at the East Coat Park Visitors' Centre on the 22nd October this year. The VEAs were schooled in basic restroom knowledge and they also had their hand at auditing the restrooms located nearby using the Happy Toilet Self-assessment Checklist. With NParks as the first organisation to join our VEA program, the movement for clean public restrooms was given a shot in the arm as these VEAs can also share their newly acquired knowledge with their peers at NParks. The commitment and participation of NParks will drive more organisations emulating their initiative.

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Recruitment drive for female Certified Eco-Assessors in partnership with the Womens' Development Secretariat

The Womens' Development Secretariat has been instrumental in supporting the initiative by RAS to create flexi-jobs for mothers and seniors. Members of the public signed up to be trained as the pioneer batch of Certified Eco-Assessors (CEAs). This recruitment event took place on 30th September 2008 at NTUC Centre. A second recruitment was conducted on 13th October 2008. Key qualities we looked for included a passion for clean toilets as well as a commitment to act.

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RAS conducts pioneer Volunteer Eco-Assessor training session at Ulu Pandan Community Club

Mr Ronson Zhang conducted the first Volunteer Eco-Assessor (VEA) training for grassroots leaders from the North West CDC on 30th August 2008. The 2 hour session was co-organised by the NEA North West Regional Office and attracted an enthusiastic 20 participants.

The purpose was to train ambassadors of clean restrooms within the North West district so that they can educate their peers and promote the Happy Toilet Program to toilet owners. In addition, these VEAs highlight the state of public restrooms to the Restroom Association. They also advise errant toilet operators on the necessary corrective measures to adopt. Participants were educated on what constitutes a 'clean restroom' through a theory lesson following which they got to have a go at assessing a public restroom in an on-site practical component based on the Self-Assessment Checklist.

Job Re-creation Programme (JRP) for Restroom Specialist

The Restroom Specialist Training Course is an initiative by World Toilet College (WTC) and Restroom Association (Singapore) in collaboration with the National Trades Union Congress (NTUC) under the Job Re-creation Programme. Its purpose is to transform and raise the standards of Restroom Cleaners in terms of quality of work, providing better and more comprehensive value added services and thereby earn better wages.

The objective is to adapt the successful experiences and expertise of the Japanese in restroom cleaning and maintenance. It adopts a holistic approach to restroom cleaning where participants are not only taught to keep restrooms clean but also to perform maintenance and repairs. At the end of the course, the Restroom Specialist would be able to manage and maintain restrooms independently and professionally.

The pilot run of the course was conducted on 20 - 22 June 2006.

National Skills Recognition Scheme (NSRS) for Clean Hard Floors and Clean Sanitary Fittings & Fixtures

RAS also works with WTC to provide the above two professional cleaning courses.

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