RAS certifies all AsiaMalls’
toilets as star-rated Happy Toilets
For the first time, in their
bid to provide value-added services, two cleaning service providers
namely IS Cleaning Services and Integrated Property Management, applied
for the Happy Toilet certification of 6 shopping malls managed by
AsiaMalls. All toilets have been certified with a four-star rating with
the exception of Tampines 1, which clinched a five-star rating. Both
service providers view the Happy Toilet
certification as an added credibility to their quality cleaning services.
Over the years, RAS has been actively sharing with service buyers, both
government agencies and private companies, that the Happy Toilet
Programme serves as an effective benchmark to assess the quality of the
cleaning service providers.
There are currently 29
shopping malls with a total of 252 Happy Toilets in which 142 and 110
toilets were certified with a four and five-star ratings respectively.
The total number of Happy Toilets increased from about 700 in January to
more than 900 in June. For the past three years, Happy Toilets have
sprung up in more than 200 locations. There are Happy Toilets now even in
government and private office buildings such as the Ministry of Manpower,
Ministry of the Environment and Water Resources, Health Promotion Board,
National Environment Agency and the MediaCorp Broadcast Centre.
staff retreat training for Persatuan Pemudi Islam Singapura (PPIS)
May, RAS was approached by the PPIS to conduct a training workshop for a
group of cleaning crew as part of its one-day staff retreat to be held on
22nd June. As chefs were later involved, the training programme was
further developed and customised to include good hygiene practices. As the primary
focus was still on the cleaners, theoretical and practical sessions on
restroom cleaning and inspection were conducted for them.
training not only covered the conventional topics on the dos and
don’ts of hygiene practices, restroom cleaning and inspection but
more importantly, it also included a topic on motivating the cleaning
crew to take pride in their work and provide quality services. Though
this was the first time a one-day training session was conducted for a group
of cleaning crew and chefs, the feedback received was positive. Similar
but shorter training sessions were conducted for Cheers Holdings and Broadway
F&B Management in December last year and April this year respectively.
RAS shares key
information with School Operations Managers
RAS was specially invited by
Operations Manager Mr Ramachandran Nair from Northland
Primary School to conduct a
sharing session for a group of Operations Managers after their North N2 cluster meeting. The N2 cluster consists
of 1 junior college, 5 primary and 6 secondary schools. The Operations Managers were provided
with firsthand information about the Workforce
Skills Qualifications (WSQ) training framework on environmental
cleaning which include cleaning of restrooms. RAS also shared the
essential procedures of restroom inspections that constitute a minimum
standard of cleanliness and maintenance.
from sharing its key information, RAS also invited the water agency PUB
and Tav Shield to share other
useful information related to the restroom environment. PUB updated on
water efficiency and conservation such as allowable flow rate for taps
and WCs while Tav Shield offered solutions on coating technology for
RAS ropes in
volunteers for its LOO (Let’s Observe Ourselves) @ Heartlands
public awareness campaign
coffee shops under the Happy Toilet Programme, volunteers are roped in for
the annual LOO@Heartlands campaign. The objective is to reach out to the
public from all walks of life and remind them to adopt good restroom
etiquette and act responsibly when using the public restroom facilities. Volunteers
are requested to prepare tissue packets with message labels and station
at the toilet entrance to distribute the packets to visitors. Tissue
packets are also distributed to the public at the neighbourhood. Prior to
the distribution, volunteers are also trained on inspecting the cleanliness
of the coffee shop toilet.
40 coffee shops islandwide are targeted for this year’s
campaign which was first launched in 2010. Those who are interested in
volunteering at the coffee shops can sign up at the Singapore Cares (SG Cares)
portal. RAS has been a close partner of the National Volunteer &
Philanthropy Centre (NVPC) within their SG Cares initiatives. Since 2010,
about 60 volunteers have volunteered with some volunteering at the coffee
shops more than once.
actively in Youth for the Environment Day (YED) and Earth Day
The second YED was marked on 20th April with environment-related
activities held at 4 satellite schools and RAS’ involvement at one
of the schools was Dunman High. Prior to the YED, in partnership with the
Public Hygiene Council (PHC), a group of Year 6 students was trained on
restroom inspections. Similar to the LOO@Heartlands campaign, a coffee
shop was adopted by the students
who would then distribute tissue packets with restroom educational
messages to the visitors.
month of April, a series of activities were organised to mark Earth Day
which falls on 22nd April. Chongzheng
invited RAS to set up a booth at its premises during its Earth Day celebrations
on 19th-20th April. The whole school was given information about our
programmes and students were made aware of the consequences of dirty restrooms.
Students had fun checking their hands for germs under the UV lights and
also earnestly completed our RAS word jumble found in our brochure. It
was a fun learning experience which truly commemorated the values and
spirit of Earth Day.